1. What types of products do you sell?
We offer a wide range of men’s and women’s footwear, including stylish and comfortable sneakers. Whether you’re looking for athletic sneakers or casual everyday shoes, we’ve got you covered.
2. How do I know what size to order?
We recommend checking our sizing guide on each product page to ensure a perfect fit. If you’re unsure, feel free to contact our customer service team, and we’ll be happy to assist you!
3. Do you ship to the United States?
Yes! We offer shipping across the United States. You can enjoy fast and reliable delivery straight to your doorstep.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s progress until it arrives.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer easy returns within 30 days of receiving your products. For full details, please refer to our Returns & Exchanges page.
6. Can I cancel or change my order?
We process orders quickly, but if you need to make any changes or cancel, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is shipped.
7. Do you offer discounts or promotions?
Yes! We regularly run promotions and offer discounts. Be sure to subscribe to our newsletter and follow us on social media for the latest updates and special offers.
8. Is your website secure?
Yes, your security is our top priority. Our website is protected with the latest encryption technologies to ensure a safe shopping experience.
9. Do you offer international shipping?
Currently, we only ship within the United States. However, we are exploring options to expand our shipping to other countries in the future.
10. How can I contact customer service?
If you have any questions or need assistance, our customer service team is here to help! You can reach us via email at support@williamstwo.com or by visiting our Contact Us page.