Thank you for shopping with Williamstwo! We are committed to ensuring that your shopping experience is as seamless and enjoyable as possible. Please take a moment to review our shipping policy.
Processing Time
Orders are typically processed within 1–2 business days. Please note that orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
- Standard Shipping: 3–7 business days
Shipping Partners
We ship all orders through trusted carriers, including USPS, UPS, and FedEx. Tracking information will be provided once your order has shipped, so you can monitor its progress every step of the way.
Order Confirmation & Tracking
After placing your order, you will receive an order confirmation email. Once your order has shipped, you’ll receive a shipping confirmation email with tracking details to keep you updated on the delivery status.
International Shipping
At this time, we only ship to locations within the United States. We are working on expanding our international shipping options in the future.
Address Issues
Please double-check your shipping address before completing your purchase. We cannot be held responsible for delays or lost shipments due to incorrect address information provided by the customer.
Lost or Stolen Packages
William’s Two is not responsible for lost or stolen packages once they are marked as delivered. If your package is lost or stolen, please contact the carrier directly for assistance.
Questions?
If you have any questions or concerns about your order, feel free to contact our customer service team at support@williamstwo.com or visit our Contact Us page for more information.
Thank you for choosing Williamstwo – we look forward to serving you!